UX services
Customer focus
We test your website or online shop based on predefined criteria to guarantee a consistent and positive user experience. We will look at visualization and structural issues, as well as content aspects like payment methods or shipping options expected in the target market. We will ensure that customers find an online shop that isn’t just translated, but one that is attractive to them in every aspect.
Concrete suggestions for improvements
Our professional linguists compile a detailed test log identifying any errors they have encountered and how to reproduce them. Each reported error is accompanied by an explanatory note and a concrete suggestion for improvement, which can be implement by you right away.
Test purchases in the target language
With your consent, we will carry out test purchases or submit support requests to construct and test all aspects of an actual shopping experience. This process can reveal problems that would otherwise remain undetected. Here too, you will receive a comprehensive test log with concrete suggestions for improvement.