{"id":8994,"date":"2025-10-06T07:19:08","date_gmt":"2025-10-06T05:19:08","guid":{"rendered":"https:\/\/eurotext.de\/en\/?p=8994"},"modified":"2025-10-06T09:09:25","modified_gmt":"2025-10-06T07:09:25","slug":"e-commerce-in-italy","status":"publish","type":"post","link":"https:\/\/eurotext.de\/en\/blog\/e-commerce-in-italy\/","title":{"rendered":"E-Commerce in Italy"},"content":{"rendered":"
For <\/span>many <\/span>years, <\/span>the <\/span>tourism <\/span>sector <\/span>dominated <\/span>online <\/span>revenue, <\/span>while <\/span>digital <\/span>retail <\/span>remained <\/span>relatively <\/span>stagnant. <\/span>That <\/span>changed <\/span>dramatically <\/span>in <\/span>2020, <\/span>when <\/span>the <\/span>COVID-19 <\/span>pandemic <\/span>forced <\/span>millions <\/span>of <\/span>Italians <\/span>to <\/span>explore <\/span>online <\/span>shopping. <\/span>Lockdowns <\/span>triggered <\/span>a <\/span>surge <\/span>in <\/span>digital <\/span>adoption, <\/span>and <\/span>e-commerce <\/span>growth <\/span>soared <\/span>into <\/span>triple <\/span>digits.\u00a0<\/span>Now, <\/span>five <\/span>years <\/span>later, <\/span>the <\/span>shift <\/span>has <\/span>proven <\/span>durable. <\/span>In <\/span>2019, <\/span>nearly <\/span>a <\/span>third <\/span>of <\/span>Italian <\/span>consumers <\/span>reported <\/span>that <\/span>they <\/span>never <\/span>shopped <\/span>online. <\/span>By <\/span>2025, <\/span>that <\/span>figure <\/span>has <\/span>dropped <\/span>below <\/span>18%<\/span>, <\/span>while <\/span>the <\/span>proportion <\/span>of <\/span>regular <\/span>online <\/span>shoppers <\/span>has <\/span>climbed <\/span>to <\/span>above <\/span>35%<\/span>. <\/span>The <\/span>pandemic <\/span>may <\/span>have <\/span>sparked <\/span>the <\/span>transformation, <\/span>but <\/span>consumer <\/span>habits <\/span>have ensured that e-commerce in Italy is here to stay.<\/span><\/p>\n Italy’s <\/span>internet <\/span>penetration <\/span>has <\/span>grown <\/span>steadily each year, <\/span>now <\/span>reaching <\/span>85 <\/span>percent <\/span>of <\/span>the <\/span>population. <\/span>This <\/span>translates <\/span>into <\/span>a <\/span>potential <\/span>market <\/span>of <\/span>nearly <\/span>59 <\/span>million <\/span>people, <\/span>with <\/span>over <\/span>32 <\/span>million of those <\/span>actively <\/span>shopping <\/span>online. Foreign <\/span>sellers <\/span>now <\/span>account <\/span>for <\/span>nearly <\/span>38 <\/span>percent <\/span>of <\/span>Italy’s <\/span>e-commerce <\/span>revenue, <\/span>with <\/span>China<\/a>, <\/span>Germany<\/a>, <\/span>and <\/span>France <\/span><\/a>leading <\/span>the <\/span>way. <\/span>Italian <\/span>consumers <\/span>continue <\/span>to <\/span>favor <\/span>large <\/span>marketplaces <\/span>over <\/span>local <\/span>platforms, <\/span>and <\/span>Amazon <\/span>remains <\/span>the <\/span>top <\/span>online <\/span>retailer <\/span>by <\/span>net <\/span>sales. <\/span>However, <\/span>local <\/span>players <\/span>like <\/span>Allegro <\/span>E-commerce <\/span>in <\/span>Italy <\/span>in <\/span>2025 <\/span>and <\/span>beyond<\/span><\/h2>\n
\n<\/span>E-commerce <\/span>revenue <\/span>in <\/span>Italy <\/span>is <\/span>projected <\/span>to <\/span>reach <\/span>\u20ac61.83 <\/span>billion <\/span>in <\/span>2025, <\/span>with <\/span>a <\/span>compound <\/span>annual <\/span>growth <\/span>rate <\/span>of <\/span>5.33 <\/span>percent <\/span>expected <\/span>through <\/span>2030. <\/span>Despite <\/span>this <\/span>expansion, <\/span>many <\/span>domestic <\/span>retailers <\/span>initially <\/span>struggled <\/span>to <\/span>capitalize <\/span>on <\/span>the <\/span>opportunity. <\/span>A <\/span>2021 <\/span>survey <\/span>revealed <\/span>that <\/span>only <\/span>60 <\/span>percent <\/span>of <\/span>Italian <\/span>online <\/span>sellers <\/span>saw <\/span>increased <\/span>sales <\/span>during <\/span>the <\/span>pandemic, <\/span>leaving <\/span>room <\/span>for <\/span>international <\/span>competitors <\/span>to <\/span>gain <\/span>ground.<\/span><\/p>\n