{"id":8974,"date":"2022-05-20T08:30:10","date_gmt":"2022-05-20T06:30:10","guid":{"rendered":"https:\/\/eurotext.de\/en\/?p=8974"},"modified":"2025-01-30T11:54:48","modified_gmt":"2025-01-30T10:54:48","slug":"ecommerce-in-france","status":"publish","type":"post","link":"https:\/\/eurotext.de\/en\/blog\/ecommerce-in-france\/","title":{"rendered":"E-commerce in France"},"content":{"rendered":"<p><strong>France<\/strong> is a big player in the e-commerce market, ranking second in Europe and fifth overall in the world in terms of online purchases in 2020. This makes it an attractive target market for companies in Europe and the rest of the world. Ready to learn more about France\u2019s e-commerce market? In this article, we\u2019ll share the background information and statistics you need to start planning your expansion into the French market.<!--more--><\/p>\n<h2>Facts and Statistics about France<\/h2>\n<p>France is one of the largest nations in the EU. Its <strong>635,700 km<sup>2<\/sup> <\/strong>make it larger than <a href=\"https:\/\/eurotext.de\/en\/blog\/the-e-commerce-market-in-germany-what-businesses-need-to-know\/\">Germany<\/a>, Austria, Switzerland, the Czech Republic and Slovakia\u00a0 put together. Because of its close proximity to nearby economic partners such as Germany, and because of its close relationships with procurement and trade markets, it is an<strong> important economic player<\/strong> whose influence stretches across multiple continents and foreign territories.<\/p>\n<p>France\u2019s largest metropolitan area is the capital <strong>Paris<\/strong>, where over 12.6 million of France\u2019s 67.4 million residents live. Other major regions include the city of <strong>Lyon<\/strong> in the south-east (2.3 million), <strong>Marseille-Aix-en-Provence<\/strong> on the Mediterranean coast (1.7 million), <strong>Toulouse<\/strong> in the south of France (1.3 million) and <strong>Bordeaux<\/strong> in the south-west (1.2 million).<\/p>\n<p>France has a<strong> semi-presidential system of government <\/strong>in which both a president and prime minister share executive powers. The president is elected by universal vote every five years, and is limited to two terms in office.<\/p>\n<p>France is one of the founding members of the EU and the United Nations, as well as a member of the Organization for Economic Co-operation and Development (OECD) and the World Trade Organization (WTO). It is a part of the European domestic market and its <strong>currency is the euro<\/strong>.<\/p>\n<h2>Language and Localization<\/h2>\n<p>The <strong>official language of France is French<\/strong>, which enjoyed a prominent place as the world\u2019s international language of choice for hundreds of years. Although English has now taken on that role, French is still used in a great number of countries outside of France. It is the official language in 29 countries and 12 dependent territories, including parts of Canada, Belgium, and Switzerland.<\/p>\n<p>The <strong>francophone community consists of around 300 million people<\/strong> who speak French either as their native or second language. About 40% of them live in Europe, 35% in sub-Saharan Africa, 15% in North Africa, 8% in the Americas, and 1% in Asia and Oceania. France generally has close economic relationships to the francophone countries.<\/p>\n<p>Students in France typically learn English or Spanish as a second language. However, that doesn\u2019t mean that they want to shop in these languages! The numbers vary, but different studies estimate that<strong> less than 50% of French people speak English at a conversational level,<\/strong> and less than 10% speak fluent English.<\/p>\n<p>Furthermore, studies have shown that consumers vastly prefer to shop in their native language, and 40% never shop in a second language \u2014 so offering French consumers a <strong>website in their native language<\/strong> is certainly worth the effort.<\/p>\n<h2>Internet usage in France<\/h2>\n<p>Data from Statista indicates that <strong>83% of the French population uses the internet on a daily basis<\/strong>. 86% of households have an internet connection and 76% of individuals access the internet on their mobile phones. 99% of the population has access to 4G mobile networks.<\/p>\n<p>French consumers are <strong>sophisticated internet users<\/strong> and go online to learn more about products and services, to comparison shop, and to make purchases. The universal 4G coverage and popularity of mobile devices means that<strong> the French are online no matter where they go<\/strong>. They often do research or make purchases while outside of their homes or offices.<\/p>\n<p>Researchers predict that the internet will become even more omnipresent in the lives of French consumers in the future \u2014 including in terms of e-commerce. By 2023, <strong>businesses will be able to reach an estimated 52.8 million potential customers using the internet<\/strong>.<\/p>\n<p>Currently, about 69% of French businesses have a website, and about 28% of all retail and trade services in France are involved in e-commerce. French companies primarily use Facebook for their social media presence.<\/p>\n<h2>Economy and Online Shopping Behavior<\/h2>\n<p><strong>France\u2019s economy is the fifth largest in the world<\/strong> and accounts for approximately one fifth of the Euro area gross domestic product (GDP). The services sector contributes about 70% of the GDP. France is also a global leader in manufacturing in the automotive, aerospace and railway sectors as well as in luxury goods and cosmetics. Moreover,<strong> France\u2019s labor force is highly educated<\/strong>, boasting the highest number of science graduates per thousand workers in all of Europe.<\/p>\n<p>French consumers like to shop online! In 2020, <strong>online sales created $112.2 billion US dollars in revenue<\/strong> and approximately <strong>76% of the population made an online purchase<\/strong>. The most popular online stores in France are:<\/p>\n<ul>\n<li>Amazon FR \u2013 \u20ac3.351 billion net sales per year<\/li>\n<li>Cdiscount \u2013 \u20ac2.276 billion net sales per year<\/li>\n<li>Veepee (previously Vente Privee) \u2013 \u20ac2.274 billion per year<\/li>\n<li>Auchan \u2013 \u20ac1.635 billion per year<\/li>\n<li>Apple \u2013 \u20ac839 million per year<\/li>\n<li>Fnac \u2013 \u20ac784.8 million per year<\/li>\n<\/ul>\n<p>About <strong>40% of online purchases are made using a smartphone<\/strong>, and of those mobile purchases, about 47% were made via an app. The remaining 53% of mobile purchases were made using a browser.<\/p>\n<h2>Preferred payment and delivery methods in French E-commerce<\/h2>\n<p>Most consumers in France like to <strong>pay with a bank card or credit card (80%)<\/strong> while online banking, consumer credit, bank transfer and other payment methods are used only occasionally. Cash on delivery does not play an important role in French e-commerce.<\/p>\n<p>When it comes to delivery, 45% of French shoppers prefer to have the <strong>package delivered to them at home with signature confirmation<\/strong>. About 22% prefer to have the package left at their door without a signature. Unlike Germany, where packages are often delivered to a \u201cPackStation\u201d or parcel machine, only 2% of French shoppers opt for this delivery method. Nearly 70% of survey respondents said that the <strong>maximum delivery time should be between three and five days<\/strong>.<\/p>\n<h2>Summary<\/h2>\n<p>France is definitely <strong>an attractive option<\/strong> for companies who are looking to expand into new European markets. The fact that France is a member of the EU and uses the euro as its currency means that companies who are already operating in Europe will have an easier time adding a French shop to their offerings. Products <strong>can easily be shipped from centrally located European warehouses <\/strong>without worrying about import fees, and there\u2019s no need to worry about currency conversions for the product catalog or inventory.<\/p>\n<p>The <strong>French population loves to use the internet and does a great deal of shopping online,<\/strong> so it is easy to reach them as prospective customers. The only real hurdle that foreign companies face when expanding to the French market is the language barrier. <strong>Your website will need to be translated into French<\/strong>, but that is really the only difficulty you can expect \u2014 and it is one that can be taken care of easily. Overall, the benefits of gaining access to French shoppers easily outweigh the effort.<\/p>\n<br>\r\n<div class=\"banner banner--small banner--withTextAndButton banner--button-on-right-side banner--blue-background\">\r\n<div class=\"banner__text\" style=\"font-size: 1.3em; padding: 20px;\">Would you like to get to know more countries?<\/div>\r\n<div class=\"banner__button\"><a class=\" button button--juice\" href=\"https:\/\/eurotext.de\/en\/e-commerce-around-the-world\/\" target=\"_parent\" rel=\"noopener noreferrer\">E-Commerce in ...<\/a><\/div>\r\n<\/div>\r\n<br>\n<h2>Sources<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.trade.gov\/country-commercial-guides\/france-ecommerce\">https:\/\/www.trade.gov\/country-commercial-guides\/france-ecommerce<\/a><\/li>\n<li><a href=\"https:\/\/www.statista.com\/topics\/6488\/e-commerce-in-france\/#dossierContents__outerWrapper\">https:\/\/www.statista.com\/topics\/6488\/e-commerce-in-france\/#dossierContents__outerWrapper<\/a><\/li>\n<li><a href=\"https:\/\/mail.worldatlas.com\/articles\/what-type-of-government-does-france-have.html\">https:\/\/mail.worldatlas.com\/articles\/what-type-of-government-does-france-have.html<\/a><\/li>\n<li><a href=\"https:\/\/www.worldatlas.com\/articles\/the-18-regions-of-france-and-their-capitals.html\">https:\/\/www.worldatlas.com\/articles\/the-18-regions-of-france-and-their-capitals.html<\/a><\/li>\n<li><a href=\"https:\/\/www.worldatlas.com\/articles\/territories-and-countries-where-french-is-an-official-language.html\">https:\/\/www.worldatlas.com\/articles\/territories-and-countries-where-french-is-an-official-language.html<\/a><\/li>\n<li><a href=\"https:\/\/csa-research.com\/Blogs-Events\/CSA-in-the-Media\/Press-Releases\/Consumers-Prefer-their-Own-Language\">https:\/\/csa-research.com\/Blogs-Events\/CSA-in-the-Media\/Press-Releases\/Consumers-Prefer-their-Own-Language<\/a><\/li>\n<li><a href=\"https:\/\/www.focus-economics.com\/countries\/france\">https:\/\/www.focus-economics.com\/countries\/france<\/a><\/li>\n<li><a href=\"https:\/\/ecommercenews.eu\/ecommerce-in-europe\/ecommerce-france\/\">https:\/\/ecommercenews.eu\/ecommerce-in-europe\/ecommerce-france\/<\/a><\/li>\n<li><a href=\"https:\/\/www.statista.com\/statistics\/757853\/france-top-online-stores-france-ecommercedb\/\">https:\/\/www.statista.com\/statistics\/757853\/france-top-online-stores-france-ecommercedb\/<\/a><\/li>\n<li><a href=\"https:\/\/www.thelocal.fr\/20160422\/the-main-reasons-the-french-struggle-with-english\/\">https:\/\/www.thelocal.fr\/20160422\/the-main-reasons-the-french-struggle-with-english\/<\/a><\/li>\n<li><a href=\"https:\/\/www.statista.com\/topics\/6421\/internet-usage-in-france\/#dossierKeyfigures\">https:\/\/www.statista.com\/topics\/6421\/internet-usage-in-france\/#dossierKeyfigures<\/a><\/li>\n<li><a href=\"https:\/\/www.statista.com\/statistics\/421162\/web-browser-market-share-in-france\/\">https:\/\/www.statista.com\/statistics\/421162\/web-browser-market-share-in-france\/<\/a><\/li>\n<li><a href=\"https:\/\/www.statista.com\/statistics\/1070258\/preferred-delivery-method-online-shopping-france\/\">https:\/\/www.statista.com\/statistics\/1070258\/preferred-delivery-method-online-shopping-france\/<\/a><\/li>\n<li><a href=\"https:\/\/www.statista.com\/statistics\/1070379\/maximum-delivery-time-product-bought-online-france\/\">https:\/\/www.statista.com\/statistics\/1070379\/maximum-delivery-time-product-bought-online-france\/<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>France is a big player in the e-commerce market, ranking second in Europe and fifth overall in the world in terms of online purchases in 2020. This makes it an attractive target market for companies in Europe and the rest of the world. Ready to learn more about France\u2019s e-commerce market? In this article, we\u2019ll [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":8976,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1160,1],"tags":[1168],"class_list":["post-8974","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-commerce-in","category-general","tag-ecommerce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.9 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>E-commerce in France &#187; Eurotext AG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eurotext.de\/en\/blog\/ecommerce-in-france\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E-commerce in France\" \/>\n<meta property=\"og:description\" content=\"France is a big player in the e-commerce market, ranking second in Europe and fifth overall in the world in terms of online purchases in 2020. 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